Refund policy

Last updated October 13, 2026

We want you to be happy with Shebang. If it isn’t right for you, you can get your money back.

Refunds within 14 days

You can ask for a full refund within 14 days of any payment, for a new subscription or a renewal, no questions asked.

How to ask

Payments are handled by Paddle, our merchant of record. Request a refund at paddle.net using the email on your receipt, reply to your receipt email, or write to us at support@tryshebang.com. Refunds go back to the original payment method, usually within 5 to 10 business days.

After a refund

A refunded payment ends the period it paid for, so the app locks for that account unless another paid period is still running. Cancelling without a refund keeps access until the end of the period.

After 14 days

Later requests are handled case by case, for example if Shebang stopped working for you. Your rights as a consumer under local law are not affected.